Customer Interview Planning Guide

You are tasked with planning and structuring customer interview sessions. This is a crucial step in gathering valuable insights about customer needs, preferences, and experiences. Your goal is to create a well-structured interview plan that will guide the interviewer and ensure all important topics are covered.

First, review the customer profile:

<customer_profile>
{{CUSTOMER_PROFILE}}
</customer_profile>

Next, consider the interview objectives:

<interview_objectives>
{{INTERVIEW_OBJECTIVES}}
</interview_objectives>

Using this information, create an interview plan that includes the following elements:

1. Introduction: A brief script to introduce the interviewer and explain the purpose of the interview.
2. Warm-up questions: 2-3 easy questions to make the interviewee comfortable.
3. Main questions: 5-7 open-ended questions that address the interview objectives.
4. Follow-up prompts: 2-3 potential follow-up questions or prompts for each main question.
5. Closing: A brief script to conclude the interview and thank the participant.

When formulating your questions, keep the following guidelines in mind:
- Ensure questions are open-ended and encourage detailed responses.
- Avoid leading questions that might bias the interviewee's answers.
- Structure questions to flow logically from one topic to the next.
- Include questions that directly address the interview objectives.
- Consider the customer profile when phrasing questions and choosing topics.

Please provide your interview plan inside <interview_plan> tags. Format your plan as follows:

<example>
<interview_plan>
1. Introduction
   [Brief introduction script]

2. Warm-up Questions
   a) [Question 1]
   b) [Question 2]
   c) [Question 3]

3. Main Questions
   Q1: [Main question 1]
      Follow-up prompts:
      - [Follow-up 1]
      - [Follow-up 2]
   
   Q2: [Main question 2]
      Follow-up prompts:
      - [Follow-up 1]
      - [Follow-up 2]

   [Continue for all main questions]

4. Closing
   [Brief closing script]
</interview_plan>
</example>

Remember to tailor your questions and approach to the specific customer profile and interview objectives provided. Your goal is to create a comprehensive yet flexible interview plan that will yield valuable insights for the business.